Frequently asked questions
What is your cancellation policy?
We try to be flexible and allow cancellation and rescheduling up to 24 hours before the appointment (your pet might not be well, the weather is not conducive for a photo shoot).
Why are sessions with pets longer and more expensive than humans?
Pets have their unique quirks and personalities and it takes time to observe them and get them in the right moment to get the picture. Rushing animals to display the expected behavior or pose as wished rarely works under pressure. They also need time to feel comfortable with an unknown person with a big, scary apparratus around them.
Can I pose with my pet?
Of course. Prior to the photo shoot, we will discuss the brief and your expectations via Skype. If you want pictures of the pet alone and pictures of your pet with you, we may discuss extending the time so that we can get enough pictures of both scenarios and don't have to rush your pet through the session.
What should we wear (for individual/couple/family photoshoots)?
My recommendation is to wear light colours, avoiding black, white and strong patterns.
How should I prepare my pet for the photoshoot?
Ideally, most preparation takes place a couple of days before the shoot. If you have a dog or cat that requires grooming/claw trimming, make sure that is done a few days ahead so they are not stressed right before. I personally love pets that look natural, so if normally your dog doesn't get groomed, you can skip this!
Then, on the day, you can just give them a quick brush, wipe away any goo around their eyes/nose. Feed your pet a couple of hours before so they are not super hungry, but not right before as they might become sleepy or unresponsive to treats.
Ideally, have a few treats and their favourite toys ready or with you.
What locations do you recommend?
For indoor shoots, we can discuss your available rooms as well as furniture that you'd like incorporated. Ideally, the room has lots of light from windows, but we can try different setups where your pet feels most comfortable and can shine.
The time of the day can also be a factor. The midtime sun can be very harsh and hot, so if your pet overheats easily and early morning or afternoon shooting might be more advisable.